Delete Your TripMatch Account
TripMatch — find your people. Plan your trip. Travel together.
You can permanently delete your TripMatch account and the personal data associated with it at any time. This action cannot be undone. Choose one of the two methods below.
Method 1 — In the TripMatch app
If you can still sign in to the TripMatch app, you can delete your account directly from Settings. This is the fastest and most secure method.
- 1Open TripMatch and sign in to your account.
- 2Tap the More (⋯) button in the bottom navigation bar.
- 3Tap Settings.
- 4Scroll down to the Danger Zone section.
- 5Tap Delete Account.
- 6Type DELETE in the confirmation dialog and tap Permanently Delete Account.
You can also delete from your Profile tab — scroll to the Account section and tap Delete Account.
Method 2 — Request by email
If you cannot access the app, you can request account deletion by email. For your security, we do not delete accounts based on an email address alone — our support team will verify your identity before processing the request.
Identity verification process
- Send the email above (or email info@tripmatchapp.com directly) with your account email address.
- Our support team will reply to confirm the request came from the email address associated with the account.
- Once identity is verified, we will permanently delete your account and personal data.
What happens to your data
Deleting your account permanently removes:
- Your login account and credentials.
- Your travel profile, photo, bio, preferences and visibility settings.
- Your trips, trip plans, itineraries, wishlists and journey stops.
- Messages you sent, reviews you wrote, match and meet-up requests you made or received.
- Your saved destinations, local tips, recommendations and expenses.
- Your verifications, safety check-ins, location shares, blocks and reports.
- Your notifications and account settings.
Information we retain:
Some shared records are kept for other members so their experience is not broken, but with your identifying details removed:
- Group expenses you paid are kept for settlement, with your name replaced by “Deleted User”.
- Travel circles you created remain for other members, with your name and photo removed.
- Conversations remain visible to the other participant, with you removed from the participant list.
- Reviews other members wrote about you remain as their own content, but no longer identify you.
Retention period
The retained records above are kept only for as long as necessary for the safety, fraud-prevention, accounting and integrity purposes they serve (for example, so other members can settle shared expenses or view their own trip history). Once those purposes no longer apply, the remaining records are deleted. We do not retain your personal information beyond what is necessary for these purposes.
If you need assistance with account deletion, contact TripMatch support.
info@tripmatchapp.com